Kristen A. Russo is the HR Operations Manager for Alcott HR. Kristen holds a Bachelor of Arts in Archaeology from Boston University and is SHRM-SCP certified. She is also an active volunteer with the National Ski Patrol at Holiday Valley Resort. Relying on her skills in project management and knowledge base across the functional areas of HR, Payroll and Benefits, Kristen guides the HR team in developing and implementing HR processes that have a direct impact on Alcott’s clients.
As part of the Human Resources team in Alcott HR’s Western New York Division, Kristen brings more than 15 years of human resources experience to the table and is responsible for maintaining rapport and engagement with current clients, developing HR strategies and recommending sound practices and policies and assisting with HR related matters throughout the employee life cycle.
Kristen is an active member of both the Society of Human Resource Management (SHRM) and the Buffalo Niagara Human Resources Association (BNHRA).